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Focus: Creating Value
Dear Reader,
Where does value come from? A better supply chain? Closer relationships
with customers? New technology and business designs? Corporate innovation?
Mergers and acquisitions? All of these can be sources of value but often
don't live up to their promise. From the front end to the back end, Wharton
offers knowledge and tools to help you create value and strengthen the
weakest links of your value chain. Participants continually tell us their
time here has been of great value in powering their careers. We invite
you to click further and see for yourself!
Best regards,
Barbara Gyde [gydeb@wharton.upenn.edu]
Next
month: Leading change.

Caption: "This time, I'm skipping love and looking for value."
© 2002 The New
Yorker Collection from cartoonbank.com. All Rights Reserved.

Thought Leaders
What Makes a CRM Program Win?
What distinguishes
a winning CRM program? Wharton Marketing Professor George Day, a faculty
member in Wharton's Solving the CRM Challenge program, spent the
last year and a half surveying more than 350 companies to find out how
companies gain a competitive advantage through their customer relationship
strategies. [More]
In the Classroom I
Q&A: Beating the M&A Odds
Professor Robert Holthausen,
academic director of Mergers & Acquisitions, looks at the current
environment for mergers and acquisitions and strategies for success. [More]

In the Classroom II
Using Discovery-Driven Planning in Business Building
Successful business
building in an uncertain environment requires systematically identifying
and testing your assumptions along the way. Professor Ian MacMillan, academic
director of Business Building: Conceiving, Planning, and Executing
Corporate Ventures, created a tool with a colleague for "discovery-driven
planning." [More]

Certificate of Professional Development
Creating Value on the Razor's Edge
When Schick executive
Andrew Chrostowski began looking harder at value creation, it changed
the way he approached his work. [More]

The Last Word
An Educational Value Chain
We all learned the
basics of supply chain management. But today "just the basics"
won't keep you competitive. At Wharton, we offer short courses that help
you add value to every step of your value chain. [More]


© 2002 The New
Yorker Collection from cartoonbank.com. All Rights Reserved.

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