Jeffrey A. Keswin Professor; Professor of Operations, Information and Decisions; Director of the Jerome Fisher Program in Management & Technology, The Wharton School
Operations management and operations strategy
Gad Allon is the Jeffrey A. Keswin Professor and Professor of Operations, Information and Decisions at the Wharton School, and the director of the Jerome Fisher Program in Management and Technology at the University of Pennsylvania.
His research interests include operations management in general, and service operations and operations strategy in particular. Professor Allon has been studying models of information sharing among firms and customers — both in service and retail settings — as well as competition models in the service industry. His articles have appeared in leading journals, including Management Science, Manufacturing and Service Operations Management, and Operations Research.
Professor Allon is an award-winning educator, teaching courses on scaling operations and operations strategy. He has also been an innovative leader in many educational technology initiatives. He is the co-founder of ForClass, a platform that enables professors to drive higher student engagement and accountability in their classrooms. Professor Allon regularly consults firms both on service strategy and operations strategy.
He received his PhD in Management Science from Columbia Business School and holds bachelor and master degrees from the Israeli Institute of Technology.