Professor of Operations, Information and Decisions, The Wharton School
business model innovation, operational excellence and entrepreneurship
Serguei Netessine is Professor of Operations, Information and Decisions at the Wharton School of the University of Pennsylvania. His research focuses on business model innovation and operational excellence and he has worked on these topics with numerous government and Fortune 500 organizations including the Federal Aviation Administration (USA), Government of Singapore, Lockheed Martin, Procter — Gamble, McDonald’s, Rolls Royce, Comcast, Expedia, ABB and the US Air Force. He serves on advisory boards of multiple startup companies and he is an active angel investor. Professor Netessine also regularly participates in industry and government-organized forums on Innovation and Entrepreneurship, including World Economic Forum in Davos and World Knowledge Forum in Seoul. He was a member of the “Future of the Economy” committee for Singapore Government.
Professor Netessine has been the recipient of several teaching awards for delivering classes to MBA and Executive MBA students at the Wharton School and INSEAD, and he frequently teaches and directs Executive Education Programs, including teaching in an online course for Microsoft that had 10,000+ participants. A prolific academic writer, Professor Netessine holds senior editorial positions at several leading academic journals and he has co-authored dozens of publications in prominent management journals, including Management Science, Marketing Science, Operations Research, Harvard Business Review and other. His work has received extensive media coverage in CIO Magazine, The Economist, Forbes, Huffington Post, Multichannel Merchant, New York Times, US News, Business Standard and Strategy + Business and other press.