Christopher D. Ittner, PhD EY Professor of Accounting; Chairperson, Accounting Department, The Wharton SchoolResearch Interests:Cost accounting, intangible assets, performance measurementAbout Christopher: Christopher Ittner’s research focuses on the design, implementation, and performance consequences of performance measurement and cost management systems. His articles have been published in the Harvard Business Review and leading academic accounting, marketing, and operations management journals. He is a senior editor at Production and Operations Management and has served as an associate editor for Accounting, Organizations and Society, Management Science, and several other academic journals. His work on the association between customer satisfaction measures and financial performance received the American Accounting Association’s Notable Contribution to Management Accounting Literature Award. Christopher teaches the Management Accounting MBA course and executive education sessions on cost accounting and marketing metrics. In addition, he runs management accounting doctoral courses for students from throughout the United States and Europe. He is the recipient of several MBA teaching awards. Christopher received his BS from California State University, Long Beach, his MBA from UCLA, and a PhD in Business Administration from Harvard University. Read full faculty bio on Wharton website Executive Education Programs Taught:Business Analytics: From Data to Insights — ONLINEAcademic DirectorThis three-month online certificate program provides managers and leaders an understanding of how analytics can help improve their decision-making process. This program will help you look at data and identify insights, improve your ability to make predictions for the long term, and prescribe future actions that help make better business decisions. Finance and Accounting for the Non-Financial ManagerLearn how to use financial data to make more-informed business decisions and to evaluate your firm’s performance. Examine core concepts of finance and accounting in a straightforward, easy-to-grasp manner.