> Noah Gans, PhD Anheuser-Busch Professor of Management Science; Professor of Operations, Information, and Decisions, The Wharton SchoolResearch Interests:Service operations, stochastic processes, the control of queueing systems About Noah Noah Gans’ research focuses on service operations, and he has a particular interest in the management of telephone call centers. He was the department editor of Stochastic Models and Simulation for Management Science. In 2010-2011, he was the president of the Manufacturing and Service Operations Management Society (MSOM). Professor Gans coordinates the OID Department’s PhD Program, and he teaches an MBA core course on business analytics, as well as MBA elective courses on analytics for services and for revenue management. Read full faculty bio on Wharton website
