Santiago Gallino, PhD Assistant Professor of Operations, Information and Decisions, The Wharton SchoolResearch Interests:Empirical operations management, retail managementAbout Santiago : Santiago Gallino is an assistant professor in the Operations, Information and Decisions department at Wharton. He is interested in operations management challenges in the retail industry. Santiago studies both omni-channel integration and store execution issues in retail. In his research, he uses field data and econometric tools to study existing operational practices as well as potential operational improvements. Before joining Wharton, Professor Gallino worked at the Tuck School of Business at Dartmouth. He holds a PhD in operations and information management and a master’s in statistics from the Wharton School of the University of Pennsylvania, where he was a Fulbright Scholar; an MBA from IAE Business School; and a degree in electrical engineering from Universidad de Buenos Aires.