> Santiago Gallino, PhD Associate Professor of Operations, Information, and Decisions, The Wharton SchoolResearch Interests:Empirical operations management, retail management About Santiago Santiago Gallino is an associate professor in the Operations, Information and Decisions department at Wharton. He is interested in operations management challenges in the retail industry. Santiago studies both omni-channel integration and store execution issues in retail. In his research, he uses field data and econometric tools to study existing operational practices as well as potential operational improvements. Before joining Wharton, Professor Gallino worked at the Tuck School of Business at Dartmouth. He holds a PhD in operations and information management and a master’s in statistics from the Wharton School of the University of Pennsylvania, where he was a Fulbright Scholar; an MBA from IAE Business School; and a degree in electrical engineering from Universidad de Buenos Aires. Read full faculty bio on Wharton websiteExecutive Education Programs TaughtDesigning and Managing the Agile Supply Chain for the FutureCo-Academic DirectorDiscover ways to prepare to reduce your company’s exposure to unforeseen events that may target vulnerabilities in your supply chain. Learn new approaches to help manage supply chain risk and build resiliency for the future.