Senthil Veeraraghavan, PhD Professor of Operations, Information, and Decisions, The Wharton SchoolResearch Interests:Empirical operations management, operations analytics, operations management, operations strategy, pricing and revenue management, service operations management, supply chain managementAbout Senthil: Senthil Veeraraghavan researches the role of information and uncertainty in operations management, using theory and data analysis. His current research is on operational implications of consumer reactions to dynamic pricing. His research has appeared in Management Science, Operations Research, Manufacturing & Service Operations Management, and Production and Operations Management journals. In 2013, his paper on quality speed tradeoff issues in services won the first award for Best Paper in Operations published in Management Science. Professor Veeraraghavan graduated from Indian Institute of Technology Bombay and received his PhD from Carnegie Mellon University. Read full faculty bio on Wharton website Executive Education Programs Taught:Business Analytics: From Data to InsightsThis three-month online certificate program provides managers and leaders an understanding of how analytics can help improve their decision-making process. This program will help you look at data and identify insights, improve your ability to make predictions for the long term, and prescribe future actions that help make better business decisions.