Katherine Milkman, PhD

Evan C Thompson Endowed Term Chair for Excellence in Teaching; Professor of Operations, Information and Decisions

About Katherine :

Katherine Milkman is a professor of Operations, Information and Decisions at the Wharton School at the University of Pennsylvania, and she holds a secondary appointment at Penn’s Perelman School of Medicine. Her research relies heavily on big data to document the systematic ways people deviate from making optimal choices. Her work has paid particular attention to the question of what factors produce self-control failures (e.g., undersaving for retirement, exercising too little, eating too much junk food) and how to reduce the incidence of such failures. She has also explored race and gender discrimination, focusing on how a decision's context can alter the manifestation of bias.

Katherine has worked with numerous companies on research and/or consulting, including Evive Health, Quickflix, Google, the American Red Cross, Cummins Engines, Wipro, HelloWallet, and StickK. In addition, her work has been featured by media outlets such as The New York Times, The International Herald Tribune, and BusinessWeek.

Katherine received her undergraduate degree from Princeton University in Operations Research and Financial Engineering and her PhD from Harvard University's joint program in Computer Science and Business.

Read full faculty bio on Wharton website

Executive Education Programs Taught

The Strategic Decision-Making Mindset
There’s an art and science to making strategic business decisions. Explore the best practices and behaviors that lead to good decision-making habits. Learn how to effectively use critical thinking in business and gain a deeper understanding of the role personal judgment and emotions play in the decision-making process.