Christian Terwiesch, PhD

Andrew M. Heller Professor at the Wharton School; Professor of Operations, Information, and Decisions; Professor of Health Policy, Perelman School of Medicine; Co-Director, Mack Institute of Innovation Management

Research Interests:

Analyzing operational performance, innovation management, R&D management

About Christian:

Christian Terwiesch is the Andrew M. Heller Professor at the Wharton School of the University of Pennsylvania. He is a professor in Wharton’s Operations, Information and Decisions department, co-director of Penn’s Mack Institute for Innovation Management, and also holds a faculty appointment in Penn’s Perelman School of Medicine. His research on Operations Management and on Innovation Management appears in many of the leading academic journals, ranging from Management Science to The New England Journal of Medicine. He is an award-winning teacher with extensive experience in MBA teaching and executive education.

Professor Terwiesch is the co-author of Matching Supply with Demand, a widely used textbook in Operations Management that is now in its third edition. Based on this book, Professor Terwiesch has launched the first Massive Open Online Course (MOOC) in business on Coursera. By now, well over half a million students have enrolled in the course.

His book, Innovation Tournaments, was published by Harvard Business School Press. The unique, process-based approach to innovation outlined in the book was featured by BusinessWeek, the Financial Times, and the Sloan Management Review, and has led to innovation tournaments in organizations around the world.

Professor Terwiesch has researched with and consulted for various organizations. From small start-ups to Fortune 500 companies, he has helped companies become more innovative, often by implementing innovation tournament events and by helping to restructure their innovation portfolio.

Most of his current work relates to health care and innovation management. In the health care space, some of Professor Terwiesch’s recent projects include the design of patient-centered care processes in the VA hospital system, the impact of emergency room crowding on hospital revenues and the patient experience at Penn Medicine, and the usage of patient portals and remote patient monitoring. Presently, he is working on a new book on “connected strategies,” which analyzes how technology is enabling and disrupting how businesses deliver their products and services.

Read full faculty bio on Wharton website


Executive Education Programs Taught:

Advanced Management Program

Technology, globalization, and constant change have made the job of leading a business more exciting, complex, and demanding. If you are leading, or are in line to lead your firm, Wharton’s flagship program empowers you to define and act on your purpose as a leader and strengthen your strategic prowess. Receive alumni status.

Creating and Implementing Strategy for Competitive Advantage

Learn to accurately assess the competition, design a compelling strategy, leverage your firm’s capabilities to full advantage, and obtain necessary resources through alliances, acquisitions, and internal corporate ventures.

Executive Development Program

Transitioning from functional, unit, or regional management to general management requires knowledge in areas such as finance, marketing, leadership, and strategy. This program prepares you for the complexities of organizational dynamics, communication, and leadership.

Global CEO Program: A Transformational Journey

This program meets on three non-consecutive weeks in three different countries – CEIBS in Shanghai, China; the Wharton School in Philadelphia; and IESE in Barcelona, Spain. Strengthen your knowledge of new markets, reflect on pressing issues, and broaden your skills as a senior leader.

Health Care Innovation

Academic Director

Discover a highly effective process-oriented approach to innovation that can shorten the distance between idea generation to implementation in your health care organization.

Innovation for Growth: Strategies for Creating Value

Create new business models, launch new products, improve customer experience, and open new markets. With an “Innovation Toolkit,” you can design a flexible innovation process that lets your company quickly adapt to, and profit from, changes in customers, competitors, or markets.

Mastering Innovation: From Idea to Value Creation

Academic Director

Become the catalyst for company-wide change when you learn how to construct the architecture that drives innovation in an organization.