Strategic Operations Management Program

The global business environment is transforming rapidly, driven by unprecedented disruptions and evolving customer preferences. To stay competitive, businesses need to rethink their strategies and adopt future-ready operations models. Organizations must integrate emerging technologies, including artificial intelligence (AI) and automation; align their strategic priorities with sustainability trends; and optimize their operational processes to foster long-term success.

The six-week Strategic Operations Management Program from Wharton Executive Education equips business leaders and consultants with advanced operations management and problem-solving skills. The esteemed faculty will teach how to improve operational efficiency, address bottlenecks, strengthen supply chains, and lead digital transformation for success amid the changing global business landscape. The modules, playbook, and activities in the program will provide learners with strategic decision-making abilities to foster resilient, adaptive business operations management.

Program Highlights

Identify and capture efficiencies, create cost savings, and measure improved financial performance
Identify the pathways and actions needed to scale business operations
Undertake a risk assessment to identify, mitigate, and respond to probable business risk
Identify the main enablers and barriers to sustainable operations, trade-offs in improving environmental outcomes, and benefits of sustainable operations
Address AI challenges of bias, explainability, data privacy, and ethics
Apply AI in business to measure its impact on the employees, workforce reorganization, and computation needs

PROGRAM DETAILS

Duration: 6 weeks

Location: Online

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The program fee is US$2,600 and covers teaching fees, all academic material, and access to online coursework.

Program Format

Module 1

Operations Fundamentals

Module 2

Lean Operations

Module 3

Scaling Operations

Module 4

Supply Chain Strategy: Resilience, Continuity, and Operational Risk

Module 5

Resilient and Sustainable Operations

Module 6

AI and Operations Management

Who Should Attend

The six-week Strategic Operations Management Program is ideal for business leaders who want to boost their career opportunities by improving how they manage business operations during global disruptions.

Certificate

Upon successful completion of the program, you will earn a digital certificate of completion from the Wharton School.

Note: After successful completion of the online program, your verified digital certificate will be emailed to you in the name you used when registering for the program. All certificate images are for illustrative purposes only and may be subject to change at the discretion of the Wharton School. This online certificate program does not grant academic credit or a degree from the Wharton School of the University of Pennsylvania.

To learn more, please contact:

+1 680 205 5118 (US)
learner.success@emeritus.org

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Delivered in collaboration with program partner Emeritus:

Christian Terwiesch, PhDSee Faculty Bio

Andrew M. Heller Professor; Department Chairperson and Professor of Operations, Information and Decisions; Co-Director, Mack Institute of Innovation Management, The Wharton School; Professor of Health Policy, Perelman School of Medicine, University of Pennsylvania

Research Interests: Analyzing operational performance, innovation management, R&D management

Gad Allon, PhDSee Faculty Bio

Jeffrey A. Keswin Professor; Professor of Operations, Information and Decisions; Director, Jerome Fisher Program in Management & Technology, The Wharton School

Research Interests: Operations management and operations strategy

Prasanna Tambe, PhDSee Faculty Bio

Professor of Operations, Information and Decisions, The Wharton School

Research Interests: Economics of IT labor, technological change, and labor markets

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