Led by Wharton decision scientist Barbara Mellers, and offered in partnership with management consulting firm Strategic Decisions Group (SDG), the program begins with an introduction to decision biases that can derail clear thinking. Participants will learn the key elements of decision quality (DQ) and understand how to evaluate the quality of their own decisions. They will also learn how biases can cause value to be left on the table, and how to close the “DQ opportunity gap.”
As the program progresses, each category of biases will be explored in depth. For example, participants learn how, in a group or team setting, biases that are inherent in social interactions can make us believe that consensus equals quality decisions.
Using a blend of lectures, discussions, demonstrations, and workshops, the program encourages immediate application to current business situations. Participants will identify the decision errors that are most detrimental to themselves and their organizations, and learn multiple techniques for anticipating, preventing, and even eliminating their effects.
Session topics include:
- Moving Beyond “Good Enough”: Improving Decision Quality
- Understanding Cognitive Biases
- Overcoming Overly Positive Mindsets
- Confronting Comfort Zones
- Building Awareness of Automatic Associations
- Challenging the Status Quo
- Making Decisions in Complex Settings and Under Uncertainty
- Improving Group Decisions
Biases in Decision Making is part of the Strategic Decision and Risk Management Certificate (SDRM) offered in partnership with SDG. To learn more on how to apply this program toward a certificate, contact the SDRM client relations team, Patty Harris or Kristen Pratt, at +1.650.475.4300 or WhartonSDRM@sdg.com.