Corporate Diplomacy will build the capabilities that can help you safeguard your firm’s reputation and value, making the development of stakeholder relationships a key strategic endeavor throughout the organization.
- Global Leadership — Strengthen your team’s abilities to collaborate and communicate across organizational silos and cultural and geographical borders
- Crisis Communication — Learn techniques on how to influence public perception and effectively communicate during a business crisis. Know who should be at the podium when time is of the essence—and your corporate reputation is on the line.
- Stakeholder Mapping & Analysis — Visualize the often-complex networks of partners, competitors, clients and government agencies, and use that information for competitive advantage.
- Emotional Intelligence — Discover why this type of intelligence is often more important than technical and cognitive ability, and how it relates to improving outcomes in stakeholder relations.
The program culminates with an opportunity for participants to actually manage a crisis, by interacting with a sophisticated and realistic software-based simulation in which they make crisis action plan decisions; issue press releases; communicate with stakeholders via e-mail, phone, meetings and video conferences; organize press conferences, and carry out trust-building actions that affect how stakeholders judge their company.
Lessons from the Front Lines
This program also includes Lessons from the Front Lines. In these sessions you will learn from some of the world’s most experienced experts on corporate diplomacy and foreign relations, who will share their own perspective on best practices.
- Carlos Gutierrez is the former Chairman of the Board and CEO of the Kellogg Company. He served as the U.S. Secretary of Commerce from 2005 to 2009 under President George W. Bush. He is Chair of Albright Stonebridge Group, a global strategic advisory firm and recently served as Vice Chairman of the Institutional Clients Group and a member of the Senior Strategic Advisory Group of Citi.
Who Attends This Program
Corporate Diplomacy is designed for senior leaders of global firms who:
- Must deal with political and social challenges in order to meet or surpass their financial and operational targets
- Are responsible for operations, strategy, R&D, sales, supply chains, government affairs, and/or sustainability
- See a need for a holistic approach to issues of concern to stakeholders rather than a siloed approach which separates core business functions from those facing external stakeholders such as government affairs, sustainability and communications
The program is also suitable for consultants whose firms are focused on international investments, government affairs, corporate (crisis) communications and sustainability who want to broaden or integrate their service offerings.
To further leverage the value and impact of Corporate Diplomacy, we encourage companies to send cross-functional teams of executives to Wharton. We offer one of two exciting group benefits to companies sending four or more participants to this program.
Tuition for Philadelphia programs includes lodging and meals. Prices are subject to change. Program consultants are available to provide more information on course specifics and discuss how this program might meet your needs. Please contact them by e-mail or by phone at +1 215.898.1776.
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