May 2011 | Nano Tools | Management
Nancy Rothbard, David Pottruck Associate Professor of Management, The Wharton School, University of Pennsylvania
Enhance productivity and performance by acknowledging and resetting negative moods that are brought to work.
A recent study indicates that waking up on the right or wrong side of the bed can have persistent effects: employees who bring negative emotions to work not only tend to stay in a bad mood throughout the day, but their productivity falls by over 10 percent. The old “leave it at the door” adage simply doesn’t work for the majority of people. However, there are steps leaders can take to counteract those moods, reverse the productivity drain, and increase performance levels.
Resetting negative moods can be achieved using a variety of methods. Engagement works — ignoring the situation doesn’t. For higher productivity and improved performance, acknowledge the problem, make some slight accommodations, and offer options. It can pay dividends to create a culture where walking in the door of the office leads to a more positive mood at the start of the day.
Nano Tools for Leaders® was conceived and developed by Deb Giffen, MCC, Director of Innovative Learning Solutions at Wharton Executive Education. It is jointly sponsored by Wharton Executive Education and Wharton’s Center for Leadership and Change Management, Wharton Professor of Management Michael Useem, Director. Nano Tools Academic Director, Professor Adam Grant.
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