December 2015 | Nano Tools | Leadership
Nano Tools for Leaders® are fast, effective leadership tools that you can learn and start using in less than 15 minutes — with the potential to significantly impact your success as a leader and the engagement and productivity of the people you lead.
Contributor: G. Richard Shell, Professor of Legal Studies, and Mario Moussa, President, Moussa Consulting. Co-authors of The Art of Woo: Using Strategic Persuasion to Sell Your Ideas (Portfolio/Penguin, 2007) and Co-Directors of the Wharton Strategic Persuasion Workshop: The Art and Science of Selling Ideas.
Communicate your ideas so that others understand your most important strategic priorities.
Management theorist Nitin Nohria famously identified communication as “the real work of leadership.” Yet Professors Shell and Moussa’s research shows that communication at work is surprisingly difficult — and mistakes are expensive. One study found that misunderstandings cost companies nearly $40B annually (the actual figure is probably much greater).
Shell and Moussa identified key psychological barriers, including belief bias and self-interest, that distort communication and stand between your ideas and your co-workers, superiors, and subordinates. They found that effective communicators avoid these barriers while making their intentions clearly understood. Specifically, they:
Nano Tools for Leaders® was conceived and developed by Deb Giffen, MCC, Director of Innovative Learning Solutions at Wharton Executive Education. It is jointly sponsored by Wharton Executive Education and Wharton’s Center for Leadership and Change Management, Wharton Professor of Management Michael Useem, Director. Nano Tools Academic Director is Professor John Paul MacDuffie, Professor of Management at the Wharton School and Director of the Program on Vehicle and Mobility Innovation (PVMI) at Wharton’s Mack Institute for Innovation Management.
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