Health Care Systems & Services

Overview

In the $500 billion global health care industry, learning isn’t just about training and skills delivery. Learning drives frontline performance at every level of the business.

Today’s health care leaders are united around the ideas of patient-centered care, improved quality, access, reduction of errors, and better outcomes. At Wharton Executive Education, we help health systems, hospitals, physicians and nurses, and payors to achieve these goals despite the challenges of the complicated landscape of health care reform, stiff competition, reduced profit margins, complex regulatory oversight, and potential commoditization of the industry. Our systematic approach to leadership development and management of the talent pipeline links talent management to an improved bottom line.

Expertise

Wharton’s world-class faculty has deep industry experience in health care and engages with clients across the value chain in every health care sector.

The health care custom team at Wharton Executive Education includes professionals with extensive experience in hospital management, corporate human resources and learning, payors, and more.

Together, our faculty and staff offer capabilities around:

  • Patient/Customer Centricity
  • Consolidations, Partnerships and Alliances
  • Stakeholder Management
  • Health Care Innovations
  • Health Economics
  • Strategic Execution
  • Value Creation
  • Leading Global Teams

Thought Leadership

Wharton Executive Education is the nation’s only executive education program that offers a health care industry vertical. Our faculty thought leaders are experts in health care finance and management, health care quality and cost, health improvement, health care access and equity, and more.

Select Wharton faculty members are affiliated with Penn Medicine at the University of Pennsylvania, which consists of the Raymond and Ruth Perelman School of Medicine at the University of Pennsylvania (founded in 1765 as the nation's first medical school) and the University of Pennsylvania Health System.

Executive Education engagements draw on the innovative ideas of faculty throught the Wharton School. Two research centers that are of particular interest to health care executives:

Center for Health Management and Economics

By focusing on research and communication, the Center for Health Management and Economics explores how managerial insight and economic incentive can improve the current state of health care provision. The Center fosters interaction between academic and business leaders by hosting annual conferences, publishing a quarterly digest, and supporting a variety of research projects. Works in progress include international price comparisons for pharmaceuticals, hospital ownership conversions, and alignment of physician groups and health systems. Visit the Center's website »

Leonard Davis Institute of Health Economics

A formal cooperative venture among the University of Pennsylvania's schools of medicine, business, nursing, and dental medicine, LDI works to improve public health through multidisciplinary studies in medicine, economics, and social and ethical issues that influence health care. The Institute emphasizes research on the efficient allocation and appropriate use of health care resources and the development of innovative health care delivery systems. Visit the Center's website »

Tools & Solutions

Recent examples of Wharton's partnership experience include:

  • Royal DSM, a global life sciences and materials sciences company, sought to balance growth and sustainability. DSM called on Wharton Executive Education to create a custom leadership development program that would foster sustainable innovation, cultivate talent, increase retention, and grow sales. Read more about this successful client engagement.
  • Wharton Executive Education received the Excellence in Practice Award from the European Federation for Management Development in 2011 and 2012. The award-winning 2012 engagement, “Merck Global Human Health Executive Development Programme,” addressed a question relevant to all health care leadership & development professionals: How do you create an executive learning experience that accelerates the development of key capabilities while advancing the organization's strategy? In a recent webinar, Judy Kelley, Executive Development Leader for Enterprise Learning at Merck, and Sandhya Karp, Managing Director of Custom Programs at Wharton, highlighted Wharton’s solution.
  • A global pharmaceutical looked to Wharton Executive Education for a strategic consultation on the ways it had implemented patient-centered care. Wharton evaluated the firm’s successes, analyzed the link between financial performance and operations, and convened a group of experts from related industries to present to the firm’s top management. A question arose: was the company truly implementing its vision, or did the senior management team disagree about what “patient-centric strategy” really means? Working with Wharton faculty, the firm got its managers united about the new strategy and decided to create a new role, chief patient officer, to ensure that patient-centered care remained at the core of the firm’s operations.

Faculty

  • David Asch

    David Asch, PhD

    Professor of Medicine, Medical Ethics and Health Policy, Anesthesiology and Critical Care Medicine, Health Care Management, and Operations and Information Management; Executive Director, Center for Health Care Innovation, The Wharton School

    Research Interests: Clinician and patient decision making, health care management, health policy, medical ethics, physician executives, technology assessment, behavioral economicsSee Faculty Bio

  • Lawton Burns

    Lawton Burns, PhD

    James Joo-Kim Professor; Professor of Health Care Systems and Management; Director, Wharton Center for Health Management and Economics; Senior Fellow, Leonard Davis Institute of Health Economics, The Wharton School

    Research Interests: Health care management, hospital-physician relationships, integrated health careSee Faculty Bio

  • Patricia Danzon

    Patricia Danzon, PhD

    Celia Z. Moh Professor, Professor of Health Care Management and Insurance and Risk Management, The Wharton School

    Research Interests: Biopharmaceuticals, insurance, medical malpracticeSee Faculty Bio

  • Guy David

    Guy David, PhD

    Associate Professor of Health Care Management, The Wharton School

    Research Interests: Applied microeconomics, emergency medical services, health economics, industrial organization, nonprofit organizations, post-acute care, regulationSee Faculty Bio

  • Ezekiel Emanuel

    Ezekiel Emanuel, MD, PhD

    Vice Provost for Global Initiatives; Chairperson, Medical Ethics and Health Policy, University of Pennsylvania; Diane v.S. Levy and Robert M. Levy University Professor; Professor of Health Care Management; Professor of Medical Ethics and Health Policy in the Perelman School of Medicine

    See Faculty Bio

  • Scott Harrington

    Scott Harrington, PhD

    Alan B. Miller Professor, Professor of Health Care Management, and Professor of Insurance and Risk Management, The Wharton School

    Research Interests: Health care finance, health care reform, insurance economicsSee Faculty Bio