Program Experience

Highlights and Key Outcomes

Fueled by insights from the Wharton AI & Analytics Initiative and delivered in a blended format that combines online learning and on-campus collaboration, AI in Marketing: Creating Customer Value in an AI-Driven Enterprise equips executives to lead the next era of intelligent growth.

During AI in Marketing: Creating Customer Value in an AI-Driven Enterprise, you will:

  • Explore how AI transforms every stage of the marketing value chain — from customer insight and segmentation to creative, pricing, and brand strategy
  • Learn to harness generative and analytical AI at a deeper level to synthesize actionable data and build living models such as digital twins
  • Learn how AI-driven frameworks help marketers test, refine, and optimize strategy across the marketing mix
  • Engage directly with top faculty leading the Wharton AI & Analytics Initiative while working alongside global peers and building an invaluable network

Blended Program Structure: A Three-Phase Format Designed for How Leaders Learn Today

This program’s three-part format combines self-paced online, live online, and in-person learning to give participants both flexibility and focus. Each phase builds on the last, creating space to reflect, apply new ideas, and connect insights before the on-campus experience. It reflects a broader pedagogical evolution that recognizes how leaders learn today: through ongoing engagement, practical application, and meaningful connection.

By the time participants arrive in Philadelphia, they’ve tested concepts and sharpened their questions. They’re ready for hands-on discussion, collaboration, and planning that turn ideas into action and learning into lasting impact.

Program Schedule

  1. Self-Paced Online Modules — March 2026: On-demand videos and exercises introducing foundational concepts in AI, analytics, and marketing transformation
  2. Live Online Sessions — March 25–26, 2026: Interactive faculty-led discussions, group work, and Q&A sessions that foster intellectual exchange and expand perspectives
  3. In-Person Experience — April 8–10, 2026: Immersive workshops and peer exchanges at Wharton’s Philadelphia campus to translate learning into actionable, real-world strategies

Experience and Impact

The program’s core curriculum is grounded in current Wharton research, including Wharton’s Generative AI Adoption Report, which identifies marketing as the top functional use case for AI across industries. Through sessions led by Wharton faculty and experts from the Wharton AI & Analytics Initiative, participants will explore how AI is changing classic topics like brand strategy and pricing, along with how AI is creating new marketing topics like digital twins and large language model optimization (LLMO).

Participants will come away with a deeper understanding of how AI can elevate marketing strategy, performance, and impact across the organization. They’ll gain actionable frameworks and real-world applications to strengthen analytical thinking, creative experimentation, and cross-functional leadership.

Session topics include:

  • AI and the Customer Experience
  • AI and Search: From SEO to LLMO
  • AI and the Evolving Customer Journey: What’s Next for B2B and B2C
  • AI for Ideation: New Product Development
  • AI and Branding
  • AI for Marketing Research and Insights
  • AI Agents: When Your Customer is a Bot
  • Using AI to Unlock Growth in a Mature Industry 

Due to our application review period, applications submitted after 12:00 p.m. ET on Friday for programs beginning the following Monday may not be processed in time to grant admission. Applicants will be contacted by a member of our Client Relations Team to discuss options for future programs and dates.

Who Should Attend

This program is specifically designed for senior leaders and decision makers throughout the organization, including:

  • Senior marketing and strategy leaders (CMOs, VPs and directors of marketing, heads of customer experience, strategy executives)
  • Executives responsible for driving brand, customer engagement, or marketing transformation strategy
  • Cross-functional executives in product, innovation, technology, finance, and general management who must understand and guide how AI reshapes customer value creation

Plan your stay in Philadelphia

Plan Your Stay

This program is held at the Steinberg Conference Center located on the University of Pennsylvania campus in Philadelphia. Meals and accommodations are included in the program fees. Learn more about planning your stay at Wharton’s Philadelphia campus.


Group Enrollment

To further leverage the value and impact of this program, we encourage companies to send cross-functional teams of executives to Wharton. We offer group-enrollment benefits to companies sending four or more participants.

Faculty


Eric Bradlow

Eric Bradlow, PhDSee Faculty Bio

Co-Academic Director

The K. P. Chao Professor; Professor of Marketing; Vice Dean of Analytics at Wharton; Chairperson, Wharton Marketing Department, The Wharton School; Professor of Economics; Professor of Education; Professor of Statistics, University of Pennsylvania

Research Interests: Bayesian computation, latent variable models, marketing research methods, missing data problems, analytics, psychometrics


Puntoni Stefano

Stefano Puntoni, PhDSee Faculty Bio

Co-Academic Director

Sebastian S. Kresge Professor of Marketing; Professor of Marketing; Co-Director, Wharton Human-Centered Technology Initiative, The Wharton School

Research Interests: New technologies in marketing, technology adoption, brand management, consumer decision making


Kartik Hosanagar

Kartik Hosanagar, PhDSee Faculty Bio

John C. Hower Professor; Professor of Operations, Information and Decisions, The Wharton School

Research Interests: Internet advertising, internet marketing, and media


Raghuram Iyengar

Raghuram Iyengar, PhDSee Faculty Bio

Miers-Busch, W’1885 Professor; Professor of Marketing; Faculty Director of Innovation, Experiential Learning and Research Initiatives, Analytics at Wharton, The Wharton School

Research Interests: Pricing, social influence, social networks


Gideon Nave

Gideon Nave, PhDSee Faculty Bio

Carlos and Rosa de la Cruz Associate Professor; Professor of Marketing, The Wharton School

Research Interests: Computational neuroscience, cognitive psychology, game theory, machine learning


Annie Wilson

Annie WilsonSee Faculty Bio

Senior Lecturer of Marketing, Faculty Director of MUSE

Research Interests: minimalism, signaling in consumer behavior, and responses to resource scarcity

Date, Location, & Fees

Blended Program Structure$9,350*Preferred Pricing Available, See Details Below
Self-Paced Online Modules:
March 2026

Live Online Sessions:
March 25 – 26, 2026

In-Person Experience:
April 8 – 10, 2026
Philadelphia, PA


Preferred Pricing Now Available*

Reserve your seat by January 31, 2026 to secure a $500 tuition benefit. Early tuition: $8,850; standard tuition: $9,350.


Hotel Information

Fees for on-campus programs include accommodations and meals. Prices are subject to change.

International Travel Information »

Plan Your Stay »


Contact Us

Schedule a personalized consultation to discuss your professional goals:

 +1.215.898.1776

 execed@wharton.upenn.edu

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